According to the Absher guidelines, you must sign up on Absher portal with the mobile number that is registered on your Iqama.
But!
You find the mobile number you used for Absher registration is not in your name.
Likewise, it may happen that you lost or forgot your Absher mobile number. Or, it may be that you just want to update phone number in Absher.
Well, there are three ways to change mobile number in Absher;
- Through Absher portal
- Through Absher Kiosk Machines
- By visiting Jawazat office
The Post Contains
Change Absher Mobile Number Through Portal
If you have access to your current registered number, but want to update to new mobile number in Absher, then use the following method;
Step- 1
- Visit Absher portal https://absher.sa/
- Select Absher Individuals” and login your account
- Click on the menu – ( 3 horizontal lines in the top right corner)
- Click on “Update User Information”
- Click on Edit
- Now Click on “Change Mobile Number“
- You will receive an SMS from Absher
- Click on the verification link received in SMS.
Step- 2
When you click on the link, a page, with the following message will open “You have successfully requested to update phone number“. Scroll it down and do the following procedure.
- After scrolling down a video appears. Watch/play that video
- As soon as the video is complete, a button labeled “Continue” appears. Just click it.
- On the next page, following message will appear, “The request has been successfully verified. please complete the process in the change mobile service”
So far step- 2 has been completed, now the third step will begin.
Step- 3
- Again login Absher portal https://absher.sa/
- Click on the menu – ( 3 horizontal lines in the top right corner)
- Click on “Update User Information”
- Click on Edit
- Now Click on “Change Mobile Number“
- Click on “Next” in Change Mobile Number Service.
- Enter the OTP received on the registered mobile number and click on “Next”
- Now enter the “new mobile number” and click on “Next“
- Enter the OTP received on the new mobile number and click on “Confirm”
- Great! you have successfully changed mobile number in Absher.
Make sure the new mobile number is registered under your name. Otherwise, use the CITC sim check service to know about the real owner. If the new mobile number is registered on someone else’s iqama number then that person has the right to cancel the sim anytime.
Absher Phone Number Change Through Self-Service Absher Machines
In case you lost or forgot the Absher mobile number even then you can change it without Absher login. To do this, you have to visit the Absher kiosk machine near you.
On the machine’s screen, select the language as English or, Arabic as per your choice, and do the following procedure,
- Click on ‘Update Mobile‘
- Enter the iqama number and click on ‘Next’
- Now click on ‘Continue‘
- Place your right/left index finger on the reader to verify your identity
- Enter your new mobile number in the following format; 05XXXXXXXX
- Enter the OTP received on the new sim
The next screen will show the message ” Your mobile number updated successfully.”
Visit Jawazat & The civil Affairs – Ahwal Madani offices
You can also visit the Jawazat office to change or update phone number registered with Absher.
However, to visit Jawazat or ahwal madani office, you need to book an appointment. Select the city and suitable time and visit the office on the given date.
Updating Phone Number Through ATM Machines.
It is not possible to update/change mobile number in Absher through the ATM machines.
Also, it is not possible to update the mobile number through the banks, but through the Jawazat offices as explained above.
How To Verify Mobile Number In Absher Online
You can verify mobile number in Absher Online, if it has been changed/updated successfully using these 2 methods;
- Login to your Absher account to receive a verification code on the newly registered mobile number
- Check SMS received from Absher.
To verify the mobile number in Absher by login to the Absher web portal,
- Visit Absher Web Portal or open Absher App
- Enter your username and password.
- Absher will send an OTP to your new registered mobile number.
- If you receive the OTP, it means that the phone number is updated/changed successfully in Absher and you have completed the procedure successfully.
Check SMS Received On New Sim
As soon as the procedure to change Absher phone number completes, you will receive an SMS stating, ” Your mobile number has been changed in Absher and the new registered mobile number is 05XXXXXXX”
Adding A Mobile Number In Absher
The Absher accepts only one mobile number at a time. If you want to add another mobile number then simply update your mobile number by following any of the methods stated above. The previously registered phone number will get removed from Absher.
Frequently Asked Questions
Can I change mobile number with Absher App.?
Currently Absher app doesn’t allow the users to update mobile number. You have to use Absher portal and adopt the procedure as stated above.
How to add dependent mobile number in Absher?
The mobile number of a dependent can be added in Absher but in that case the family head will have to remove his number from the Portal. Because, only one number can be associated to any Absher account.
How to open absher without mobile number?
It is not possible to access the Absher portal without receiving an OTP on the phone number registered with Absher portal. In simple words, it’s not allowed.
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