There are many cases in which the sponsors filed the huroob which resulted the employees in terms of job loss, huge fines or deportation from Saudi Arabia.
But what if the employee is at work and still gets the iqama huroob?
Keeping this situation in view, the Ministry of labor and social development Saudi Arabia has devised a mechanism in case of a false huroob is reported in order to protect the expat employees.
An effected worker can now submit a complaint on the ministry’s portal to prove that the submitted huroob report is false and malicious.
What is False Huroob
False huroob is an “Absent From Work” report submitted by the employer to the labor office (maktab amal) but proven wrong and malicious by the employee by providing proofs, facts and evidences that he was neither absent nor ran away.
If the employee proves that the huroob status is malicious then the employer/sponsor is punished with a penalty.
How To Prove The Absent Report (Huroob) Is Malicious
The labor ministry takes a huroob as false and malicious in the following scenarios;
- If the worker proves that he was at work on the date of submission of huroob
- If the worker brings evidence that he was in the hospital due to illness during the period his escape report was summited.
- The absent from work report is considered malicious in case the employee was detained by the police for any reason.
- One of the most important points, the huroob is considered false if the employee files a case (lawsuit) against the employer before the date of reporting his escape.
- If a similar case is already in the court
- The employer suspends the worker and stops him working temporarily of permanently and then reports huroob.
How To Submit a Report Against The False Huroob
Ministry of Labor has launched a service called “friendly settlements” to report false huroob by accessing its online portal. To submit the complaint you can do the following process.
- Log in to the Ministry of Labor’s electronic portal using the unified national credentials; to log in click here
- After login click on بوابة الأفراد
- Select language: English
- Select ” Case Management” – (رفع دعوى التسوية الودية)
- Now click on ” طلب إثبات كيدية بلاغ تغیب” – “Request to Prove Huroob False” from the friendly settlement services available in the side menu
- The system will open a claim form, fill it with the required details
- Click on “Save Request”
A text message will be sent to the kafeel/sponsor/employer that the worker has filed a request against the maliciousness of the huroob
The employee will also receive a message upon the successful submission of the report.
After a few days, you can check the status of the report by visiting the Ministry of Labor portal.
Filling The Complaint Form
You need the following details to fill out the complaint form.
- The case number of the huroob report. (this is available in the ministry’s portal )
- Date of submission of the report. ( this is also available in the portal)
- Start date of work as mentioned on the contract.
- End date of work contract as mentioned on the contract.
- Date of receipt of last salary ( mentioned on the salary slip)
- The reason why you were absent. ( if you were not absent, simply write that you were at work)
- Attach all supporting documents i.e. if you were in the hospital attach the hospital prescriptions and slips. prepare a PDF file and then upload it. Keep in mind that the total file size should not exceed 5 MB.
File Lawsuit in the court
There are two scenarios the worker against whom the report of absent from work has been placed can file a lawsuit in the administrative court.
- If the complaint has been rejected by the labor office and the huroob status is still in place
- It is proven that the employer registered false huroob and the worker demanded compensation for the damages and loss incurred by him.
If the affected employee succeeds in proving the facts that he got the unjust huroob status, the court may order to remove huroob. And once it is established, the worker can submit another lawsuit demanding compensation for the losses he faced.
The value of compensation depends upon the nature of proof submitted to the court and mostly the court grants compensation for the salary he lost during that period the contract was terminated.
Does The Court Always Compensate
Well, the first thing the court always keeps in mind is that it should be established that the huroob status was false. After that sometimes the court rejects the compensation and sometimes orders the employer to pay that.
Similarly, the court rejects the request if the worker has already gotten compensation in a similar case. The reason for the rejection is that the court consider that the affected employee can’t get the two compensations for one reason.
Despite the rejection by the court, the worker can file an appeal and stress that he should be given compensation.
Penalty To Sponsor
If the false huroob is proven, the labor office imposes a penalty on the employer for misleading, wasting the time of the office, and to avoid misreporting in the future. The penalty is a fine of 20,000 riyals.
How Does The Employer Avoid Reporting False Huroob
The employer can keep himself away from embarrassment by thoroughly investigation the reasons why the employee is absent from work before submitting the absenteeism report to the labor office.
However, if he reports to the maktab amal, yet he can cancel the absenteeism report within 20 days from the date of submission.
In addition to that, there are certain conditions to cancel huroob without the sponsor’s permission.
How To Contact Ministry Of Labor
As soon as you come to know that a false huroob is reported, you should immediately contact ministry of labor. You can contact in following ways.
Call Labor Office Helpline
19911 is the Ministry of Labor’s helpline number. You can contact 24/7 and from Sunday to Thursday (5 days a week)
Live Chat
Live chat is another great initiative and you can use it 24/7 without any restriction. However, on Friday the service is available from 8:00 AM to 8:00 PM only. To start chatting here is the link
Social Media Platforms
Social media is another source to come in contact with the labor office. You can contact through facebook and twitter easily.
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Md.Rezaul karim says
Assalamu Alaikum Warah Matullah. have been out of Saudi Arabia for 6/7 years. I have not been to the country. Now I want to go to the country. What is my case? And my employer is blocked by the Ministry of Human Welfare. Why can I go to my new employer again? Let’s say that the passport has not been updated. Akama car is not with you, Akama has become. If you advise and tell me what to do if I want to come again, I will benefit. Thank you. have been out of Saudi Arabia for 6/7 years. I have not been to the country. Now I want to go to the country. What is my case? And my employer is blocked by the Ministry of Human Welfare. Why can I go to my new employer again? Let’s say that the passport has not been updated. Akama car is not with you, Akama has become. If you advise and tell me what to do if I want to come again, I will benefit. Thank you.
Muhammad Hassan Farooq says
Aslam O alikum Sir
My Name Muhammad Hassan Farooq
me final exit and going to Pakistan please sir help me
Irfan khan says
My name is Irfan khan .I want to going to my home for leave and company engineer told me you don’t go .he told always inshallah you will go and not responded . What I can do.
Aboobacker Siddique says
I want cancel my visa. But kafeel sed if you give the experience of iqama procedure. It 6300 SR you can go. It is not fair. Because i am not have much more money. Please give any suggestion for it. Thank you..
Glenn mark Besas says
Good day sir I just want to asking if you have a contact number or email address because I have concerned regarding my employer thank you
Ibrahim Ahmed says
Hi, you can email me [email protected]
Mohaad asid says
Assalamualaikum sir I am mohamad asid from india I am working in saudi all qouz jaddha my problam my salary and my iqama