The best way to check number of SIMS you own is by inquiring
about them on the Mutasil portal.
The CST’s Mutasil provides a dedicated sim check service known as ‘Arqami‘ to get details of how many sim cards are registered on your iqama.
In addition, cellular companies ( STC, Mobily, Zain, Jawwy, Lebara, etc.) also provide an SMS service to determine the sims under your name on their networks.
Requirements: Iqama number & Mobile number | Tool: Mutasil portal | Login Required: Not necessary | Duration: 2-3 mins
Method-1 | Check SIMS on Iqama Even If You Don’t Possess a Sim Card
If you don’t own a SIM card in your name but are doubtful that someone else might be using one, use the following method.
Procedure:
- Visit the CST’s Mutasil website.
- Enter the Iqama number.
- Enter Date of Birth
- Do you have mobile number? : No
- Enter Captcha code
- Click on Inquire
- The system will show the list of cellular companies ( STC, Zain, Mobily, etc.) and the number of SIMS cards issued on your iqama.
Method-2 | Check Sim Cards Using Mobile Number and Iqama Number
To get complete information about the sim cards registered on your name, provide a mobile number, iqama number, and, date of birth on the Mutasil portal.
Note:
You can provide any mobile number on which you can receive the code sent by CST and the SIM doesn’t need to be registered in your name.
Procedure:
- Open Mutasil website – https://mutasilind.cst.gov.sa/Arqami/Inquiry
- Enter Iqama number
- Provide Date of birth
- Do you have mobile number? – Yes
- Enter mobile number
- Enter the Captcha code
- Click on Inquire
- Enter the OTP code sent on the mobile number and click on Agree
- You’ll see a list of SIM card numbers registered in your name, the company name, package details, and whether it’s a prepaid or postpaid connection.
Mutasil will show details of up to seven SIM cards because an expatriate is allowed to register seven SIMs (2 prepaid and 5 postpaid numbers) on an Iqama.
After knowing which numbers are registered under your name, you can take necessary actions, like canceling the SIM or re-issuing the number.
Check SIMS on Iqama By Signing In to Mutasil Portal
Procedure:
- Visit the CST portal – https://mutasilind.cst.gov.sa/Arqami/Inquiry
- Click on Sign in
- Enter the iqama number to log in using the Nafath app
- The next screen shows all the sim numbers you own.
Related Reads: ① Send Mobile Balance From STC to International Numbers | ② How To Check Mobily Balance
Send An SMS To Check Sim in Your Iqama
In this method, you can send a USSD code through SMS to your cellular network. The company will provide details about the numbers that are registered under your iqama in its network.
| Network | Send To | SMS |
|---|---|---|
| STC | 900 | 9988 |
| Mobily | 616166 | Blank |
| Zain | 700123 | Blank |
| Etihad Jawra | 1755 | ID |
| Jawwy | 900 | 9988 |
| Virgin Mobile | 309985 | Blank |
| Lebara | 1755 | ID |
Note:
Blank SMS means don’t type any text, send it empty to the service number
Here is a screenshot of a message sent to the STC network. The service replies with the sim number and its status (موثّق بالبصمة) which means that it is an authorized sim with the fingerprint.
Call At The Customer Care Helpline
Every cellular network provides a customer care helpline to improve service. By calling, you can ask for the SIM details.
| Network | Helpline 1 | Helpline 2 |
|---|---|---|
| STC | 900 | 114 555 555 |
| Zain | 959 | 0590000959 |
| Mobily | 1100 | 0560101100 |
| Jawwy | 900 | 114 555 555 |
| Lebara | 1755 | 0576001755 |
| Virgin Mobile | 1789 | - |
| Red BUll | 1600 | - |
| Friendy | 166000 | 0571166000 |
How many sims are allowed on iqama.?
You can buy 2 prepaid and 5 postpaid SIMs on your Iqama in Saudi Arabia. The limit applies to voice, calling, and E-sims.
how to find iqama number by mobile number
Cellular companies have their customers’ data (iqama number, owner name, etc.), but CITC restricts them from sharing it with anyone else. So, unfortunately, there is no way to find the iqama number or the owner’s name by mobile number.
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very informative article on check sim on iqama. rarely found such great pieces. Thanks
No sim with me