To stop the auto deduction of the balance, deactivating the unwanted subscriptions through the MySTC app is the best and most efficient way.
Are you worried about the hidden subscriptions and packages deducting the STC sim balance? And you don’t know about the cancellation procedure?
No worries, You can cancel STC subscriptions, deactivate STC services, Unsubscribe Packages, and Stop Content charges by using any of the methods listed below.
- MySTC App,
- Calling at helpline; 900
- Send a deactivation code in SMS.
These methods work for all services or packages, such as an internet package, an SMS service, or a calling minutes subscription. Let’s explore these methods one by one and decide for yourself which one you will choose.
Method-1
Step1: check active services and Subscriptions in STC SIM
First of all, You must know about all the activated packages and subscriptions. Once you determine the services consuming the balance, you can cancel them easily.
Read More: Latest Procedure To Cancel Sawa STC Sims Registered On Iqama
Send A Deactivation Code Through SMS
To check the active services, packages, and subscriptions, send a blank SMS to 800444. The replying message shows all the activated offers on the sim.
But wait, you can notice more than that. The SMS is showing the un-subscription code to cancel STC packages and services. (See the image below.)
You can see that the above STC number has 2 subscriptions, Pakistan Cricket and Pakistan News. Let’s deactivate the Pakistan News Service. To cancel it,
Step 2: cancel sTC subscriptions
Procedure:
- In the message, write U (space) Unsubscription code and send it to 800444
- Example: U 47032
- Send to 800444
The selected service will deactivate after a few minutes. And, you will receive a confirmation message also. Select each service and follow the above procedure until you are done.
Note:
There is no “Single Code” to deactivate all STC services at once. You will have to unsubscribe the packages and subscriptions one by one.
Method-2
Use MySTC App To Cancel, Deactivate STC Packages and Services
STC provides an un-subscription service in its MySTC app. It shows all services, calling and internet data packages active on your sim.
There is no need to send a message and deactivate packages one by one. Simply start by registering in the MySTC app.
Now, After successful registration on the app,
- Open MySTC app
- On the main screen, tap on ‘Manage‘
- Now tap on Subscriptions
- On the Subscription page, you will find all your services.
In the image below, 2 services are active; Sawa friends and Family and Pakistan Cricket.
- To cancel Pakistan Cricket under Content Service, tap on it
- Now tap on Unsubscribe. A new message pops out for confirmation. Tap on Confirm to cancel the service.
Thus you can stop STC automatic balance deduction by using the MySTC App.
If you have 2 STC sims, check STC sim number before deactivating any service or subscription.
Method-3
Call The Helpline
Another way to cancel and deactivate STC services and subscriptions is by calling the helpline. You can do it by
- Call at 900
- Select 1 to get help for the sim you are calling from
- Again select 1 for packages and services
- To cancel services, choose 3
- Select 1 to cancel the service.
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